Overview

Title:                                                     Store Manager

Employer:                                           JO-E CYCLES LTD. dba JO-E CYCLES

Address:                                              768 Denman St, Vancouver, BC V6G 2L5

Term:                                                    Full time, 30 hours/Per Week

Salary:                                                  $37.00 Per Hour

Benefits:                                             Standard Company Benefits

Vacation:                                             4% gross salary

Language:                                           English

We are looking for a passionate individual to join our lively downtown rental store with our top-of-the-line bikes and accessories, expert advice from our knowledgeable staff, and local tour maps perfect for a “Pick your own Adventure” in the beautiful city of Vancouver, British Columbia.

We are seeking a seasoned store manager with a ‘take charge’ attitude, who is experienced and enthusiastic about bicycle-culture, bicycles, cycling and the tourism industry.

Position

The duties of the Retail Store Supervisor are as follows:

Manage and co-ordinate all staff members to ensure a smooth roll out of our day-to-day operations
·         Ensure that our “customer is always right” approach is implemented from top to bottom.

Manage budgets, revenue and cash flow.
Liese with suppliers and vendors to ensure store has adequate stock and resources.
Monitor market trends by staying up to date on in demand bicycles and ski equipment.
Develop marketing and promotion strategies and align with local events and busy tourist season.
Interview, hire and train new staff members. Address staffing issues as an when they arise.
Resolve customer requests and complaints and supply shortages.
Review sales volumes and merchandising reports and ensure profitability is maximized.
Requirements

The job requirements for Retail Store Supervisor are as follows:

·         College Diploma

·         Minimum 3 years supervisory experience in a bicycle retail and rental environment.

·         Experience with bicycle touring and basic bicycle mechanics.

·         Advance working knowledge in the operation and safety protocols required with E-bikes.

·         Exceptional verbal and written English.

Skills and Competencies:

·         Customer Service  – Proven track record in delivering the highest level of customer service

·         Leadership – Ability to lead a team and mentor junior staff members.,

·         Accountable – Fast and efficient, able to respond to sense of urgency and competing priorities.

·         Motivated – Displays intent & desire to learn and become a subject matter expert.

·         Resourcefulness – Proactive & takes initiative, anticipating store needs.

·         Organized & Detail Oriented – Reliable and quality control oriented, takes pride in accuracy.

·         Perceptive – Exceptional analytical abilities, critical thinker, intuitive information processing skills.

To apply, please e-mail your resume to: info@jo-e-cycles.com