Overview

Position Info:

·         Position: Night Supervisor

·         Terms of employment: Full-time, Permanent

·         Wage: $24.00/hour

·         Working Hours: 30-44 hours/week

·         Number of Positions: 1

·         Work Location: 5402 Highway Street, Valleyview, AB T0H 3N0

Benefits:

·         4% vacation pay

Job Duties:

·         Coordinate night-shift operations with housekeeping, maintenance and other departments to ensure smooth hotel service

·         Establish night-shift work schedules and procedures for check-ins, check-outs, reservations and guest service requests

·         Resolve guest complaints, staff issues and operational problems during the night shift, and recommend ways to improve service quality and efficiency

·         Train night-shift staff in job duties, guest service standards, safety procedures and company policies

·         Prepare and submit nightly reports, including occupancy, reservations, payments, incidents and maintenance issues

·         Assist guests with special needs, late arrivals, emergencies and other overnight service requests

·         Supervise, assign and review the work of night-shift front desk, housekeeping and support staff

·         Monitor reservation systems, office equipment and hotel facilities, and arrange repairs or report issues to maintain continuous guest service

Job requirements:

·         Language: English

·         Experience: 1-2 years of supervisory experience in hospitality service is required

·         Education: Completion of secondary school is required

How to Apply:

·         Company information: 1151178 Alberta Ltd dba Western Valley Inn

·         Email address: ccinn123@hotmail.com

·         Please apply only via email