Position Info:

· Position: Administrative Supervisor

· Terms of employment: Full-time, Permanent

· Wage: $40.00/hour

· Working Hours: 30-40 hours/week

· Number of Positions: 1

· Work Location: 1308-1030 West Georgia St, Vancouver, BC V6E 2Y3

Benefits:

· 4% vacation pay

· Extended Healthcare

Job Duties:

· Supervise and coordinate the daily activities of administrative staff involved in client intake, file preparation, document collection, data entry, and office support for immigration-related services

· Develop work schedules, prioritize administrative tasks, and assign client files to ensure deadlines, application milestones, and internal processing timelines are properly managed

· Review completed administrative work, including client forms, checklists, correspondence, and file records, to ensure accuracy, completeness, and compliance with internal office procedures

· Train administrative staff on company policies, client service standards, document management procedures, CRM/file tracking systems, and confidentiality requirements

· Prepare and submit internal reports on file progress, staff workload, pending documents, client follow-ups, and office workflow efficiency to management

· Resolve administrative workflow issues, provide guidance to staff on office procedures, and recommend improvements to enhance productivity, file accuracy, and client service quality

· Coordinate administrative activities between consultants, case processing staff, recruitment staff, and client service teams to ensure smooth communication and timely file handling

· Maintain and monitor office systems, equipment, supplies, and digital filing tools, and arrange purchases or support when required for efficient office operations

· Follow up with clients after service engagement to coordinate outstanding documents, provide administrative updates, and ensure ongoing support is delivered in a timely and professional manner

Job requirements:

· Language: English

· Experience: 3-5 years of supervisory experience in immigration office administration is required.

· Education: Completion of secondary school is required

How to Apply:

· Company information: Canada Nest Immigration Consulting Ltd.

· Email address: justin.shim@cannestimm.com

· Please apply via Email indicated above