Overview

Front desk agent

Best Western Cold Lake Inn

Job details

Location 4815 – 52nd Street Cold Lake, AB T9M 1P1
Work location On site
Salary 17.00 hourly / 30.00 hours per week
Terms of employment Permanent employment Full time
Starts as soon as possible
Benefits: Other benefits
2 vacancies
Overview

Languages

English

Education

Secondary (high) school graduation certificate
Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Register arriving guests and assign rooms
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests’ departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Answer telephone and relay telephone calls and messages
Provide customer service
Additional information

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Standing for extended periods
Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Judgement
Organized
Reliability
Team player
Benefits

Other benefits

Free parking available
On-site amenities
Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
Participates in a government or community program or initiative that supports persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Support for newcomers and refugees

Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths

Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans

Provides awareness training to employees to create a welcoming work environment for Veterans
Supports Veterans in translating their military skills and experience into the language of the civilian job market
Support for Indigenous people

Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers

Applies hiring policies that discourage age discrimination
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Supports for visible minorities

Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Offers mentorship programs that pair members of visible minorities with experienced employees
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply for this job?

You can apply if you are:

a Canadian citizen
a permanent resident of Canada
a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to apply

Additional ways to apply

By mail

4815 – 52nd Street Cold Lake, AB T9M 1P1

In person

4815 – 52nd Street Cold Lake, AB T9M 1P1Between 12:00 PM and 05:00 PM

Advertised until

To be determined