Overview

Position: front desk agent

Employer: Prestige Treasure Cove Resort

Job details

Location: 2005 Highway 97 South Prince George, BCV2N 7A3
Work location: On site
Salary: $20.00 hourly / 30 to 40 hours per week
Terms of employment: Permanent employment Full time
Early morning, Evening, Shift, Morning, Day, Weekend
Starts as soon as possible
Benefits: Health benefits
Vacancies: 1 vacancy
Source: Job Bank #3647932
Overview

Languages

English

Education

·        Secondary (high) school graduation certificate

Experience

No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

·        Hotel, motel, resort

Responsibilities

Tasks

• Register arriving guests and assign rooms.

• Resolve complaints and claims.

• Process group arrivals and departures.

• Take, cancel and change room reservations.

• Provide information on hotel facilities and services.

• Provide general information about points of interest in the area.

• Process guests’ departures, calculate charges and receive payments.

• Balance cash and complete balance sheets, cash reports and related forms.

• Maintain an inventory of vacancies, reservations and room assignments.

• Follow emergency and safety procedures.

• Clerical duties (i.e. faxing, filing, photocopying).

• Answer telephone and relay telephone calls and messages.

• Assist clients/guests with special needs.

• Contact customers to deliver requested wakeup calls.

• Provide customer service.

Additional information

Work conditions and physical capabilities

·        Attention to detail

·        Fast-paced environment

·        Standing for extended periods

·        Work under pressure

Personal suitability

·        Client focus

·        Dependability

·        Efficient interpersonal skills

·        Excellent oral communication

·        Excellent written communication

·        Flexibility

·        Judgement

·        Organized

·        Reliability

·        Team player

·        Resourcefulness

Benefits

Health benefits

·        Health care plan

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

·   Offers on-the-job training tailored to youth

·   Offers mentorship, coaching and/or networking opportunities for youth

·   Provides awareness training to employees to create a welcoming work environment for youth

How to apply

By Email

djohnston@prestigehotels.ca

In person

2005 Highway 97 SouthPrince George, BCV2N 7A3Between 11:00 AM and 04:00 PM