Overview
Type: Permanent Full Time
Availability: Morning, Evening, Weekend
Hours per week: 30 hours per week
Wage rate: $27.50 per hour
No. of vacancies: 1
Location: Vernon
Start date: Immediate
Language: English
Education: Secondary (high) school graduation certificate
Experience: Minimum one (1) year of experience in logistics coordination and dispatch
operations
Responsibilities
• Oversee and coordinate daily delivery operations, including monitoring the
activities and schedules of delivery drivers to ensure timely and efficient service
delivery.
• Plan, assign, and supervise the work of administrative staff involved in customer
communications, documentation, invoicing, and record-keeping related to delivery
operations.
• Establish and implement operational procedures, workflows, and scheduling
systems for both office and delivery operations, and coordinate activities with
management as required.
• Identify, assess, and resolve operational issues related to delivery delays,
customer concerns, staffing, or workflow inefficiencies, and report on outcomes to
management.
• Train and guide administrative staff and delivery drivers on job responsibilities,
operational procedures, safety requirements, and company policies.
• Review operational reports, delivery records, payroll summaries, and
administrative documentation to ensure accuracy, compliance, and efficiency.
• Coordinate requisition of office supplies and operational materials, and ensure
smooth functioning of office systems and equipment by arranging maintenance
and repairs.
• Provide operational leadership and continuity by stepping in to support supervisory
or administrative functions during peak periods or staff absences.
