Overview

Business Name: Red Robin Gourmet Burgers

Title: Restaurant Manager

Number of Available Positions: 1

Terms of Employment: Permanent, Full-Time (40 h/w)

Wage: $34.70

Benefits: Extended Medical Insurance after 1 year of full-time employment

Language of Work: English

Work Location: Langley, BC

Company Profile:

 

Red Robin Gourmet Burgers and Brews is part of a renowned North American restaurant chain celebrated for its gourmet burgers, casual dining experience, and family-friendly atmosphere. Located in Langley, this place offers a vibrant work environment with a strong focus on hospitality, teamwork, and guest satisfaction.

We are seeking a dedicated and results-driven Restaurant Manager to oversee daily operations and ensure the highest level of customer satisfaction. The successful candidate will be responsible for managing staff, coordinating schedules, maintaining inventory, and upholding food safety and quality standards.

Job Duties and Responsibilities:

• Oversee daily restaurant operations, focusing on front-of-house leadership and support for kitchen activities.
• Implement and maintain operational procedures to ensure smooth service and guest satisfaction.
• Hire, train, and supervise staff; manage scheduling and monitor performance.
• Drive sales through effective planning, forecasting, and promotional strategies.
• Monitor inventory levels, control costs, and ensure accurate cash handling and payment processing.
• Address customer concerns promptly and professionally; ensure compliance with health and safety regulations.
• Maintain high standards of cleanliness, food quality, and overall restaurant presentation.
• Analyze performance metrics and prepare reports to identify areas for improvement.
• Enforce company policies related to conduct, attendance, uniforms, and appearance.
• Use guest feedback tools to enhance service quality and team performance.
• Promote a culture of safety, sanitation, and teamwork.
• Uphold brand standards to ensure consistent guest experiences and maximize profitability.

Employment requirements:

• Management degree or college diploma in hospitality or food and beverage service management.
• Minimum 2 years of experience in food service industry, including time spent in a supervisory, leadership, or management role within a restaurant or hospitality environment.
• Food Safety Certificate, or willingness to obtain before the employment start date.
• Your Skills:
• Strong interpersonal and communication skills to build positive relationships with staff and guests.
• Effective problem-solving skills, especially in guest-facing situations.
• Excellent organizational, and team leadership skills.
• Contact information/how to apply:

Email resume to: rrgbvan23@gmail.com

As an equal opportunity employer, we encourage applications from all qualified individuals and specifically applicants from traditionally underrepresented groups – including Indigenous persons, vulnerable youth, newcomers, and persons with disabilities – who may contribute to the continued diversification of our organization.