Overview
Company Name: Totem Resorts
Business Address: 120 Totem Road Sioux Narrows, Ontario P0X 1N0
Number of Positions: 5
Title of Position: Front Desk Attendant (NOC 64314)
Position Starts Immediately: Yes
Terms of Employment: Seasonal full-time employment from April to November each year, with relocation to Sioux Narrows, Ontario required for the operating season. Shifts may include days, evenings, weekends, and holidays.
Language Requirement(s): English
Wage: $19.50/ hour
Hours per week: 32
Benefits Package:
On-site seasonal resort employment, accommodation available for 170 bi-weekly and 3 meals per day included. Gratuities based on performance.
Location of work: 120 Totem Road Sioux Narrows, Ontario P0X1N0
Education: No Degree Certificate or Diploma
Work Experience: 7 Months To Less Than 1 Year
Job Duties:
🛎️ Greet guests upon arrival, process check-ins and check-outs, and provide friendly front desk service.
📞 Answer phones, respond to inquiries, and assist guests with reservations, changes, and general resort information.
🗂️ Maintain accurate guest records, daily logs, and reservation details using front desk systems.
💳 Process payments, issue receipts, and balance cash, credit card, and settlement transactions at the end of shift.
🤝 Coordinate with housekeeping, maintenance, and management to support smooth guest service and room readiness.
🎓 Understanding of fishing licencing for boat rentals will be required.
📨 Handle messages, mail, packages, wake-up calls, and guest requests in a timely and professional manner.
🔍 Resolve minor guest concerns, escalate issues when needed, and help ensure a positive resort experience.
🧹 Assist with light clerical tasks, lobby tidiness, and other front office duties as assigned.
🚐 Support seasonal resort operations by adapting to remote-location procedures and guest service needs during the April to November operating period.
Job Requirements:
⏳ Several months of experience in front desk, reception, or customer service roles is required
💬 Strong English communication skills, both verbal and written, are required.
👀 Excellent attention to detail for reservations, payments, and guest record accuracy.
🤝 Professional, courteous, and guest-focused approach in a busy resort environment.
💻 Comfortable using computers, reservation software, phones, and standard office equipment.
🚗 Willingness to relocate to Sioux Narrows, Northwestern Ontario, for the April to November seasonal work period is required.
💪 Able to work flexible shifts, weekends, and holidays, and perform light physical tasks as needed.
Contact Information:
Please apply directly to this website >>> https://app.fillarole.ca/jobs/1076/front-desk-attendants/sioux-narrows-on
Apply In person:
120 Totem Rd
Sioux Narrows, ON
P0X 1N0
Between 09:00 AM and 04:00 PM
