Volunteer Experience · Work Experience · Work & Career

Overview

1 POSITION – Hotel Manager ($42.00 Per/hour), PERMANENT, FULL-TIME (30-40 Hours/week), REQUIRED IMMEDIATELY FOR LEVEL HOSPITALITY LTD O/A THE BEVERLY HOTEL.

 

BUSINESS ADDRESS: 335 Queen St W, Toronto, ON M5V 2A1

 

Languages

English

Education

College, CEGEP Diploma or university degree from Hotel Management 0r Tourism and Hospitality Management of 1 year to 2 years

Experience

1 year to less than 2 years

Transportation/Travel Information

Own transportation

Work Conditions and Physical Capabilities

Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking, standing for extended periods, Bending, Walking, physically demanding

Supervision

5 to 10 people

Personal Suitability

Ability to multitask, Excellent written communication, Organized, Accurate, Client focus, Flexibility, Excellent oral communication, Team player, Reliability, Efficient interpersonal skills.

 

Specific Skills

•         Plan, organize, direct, control and evaluate the operations of the hotel to ensure efficient accommodation services and guest satisfaction.

•         Develop, implement and evaluate policies and procedures relating to reservations, guest services, front desk operations and overall hotel administration.

•         Prepare and administer operating budgets, monitor revenues, expenses and occupancy levels, and implement measures to maximize profitability.

•         Participate in the development of pricing, marketing and promotional strategies to increase occupancy and revenue.

•         Recruit, hire, train, supervise and evaluate hotel staff and department supervisors.

•         Establish work schedules, monitor staffing requirements and oversee payroll administration.

•         Monitor room inventory, reservations and online booking platforms to maximize room utilization and revenue generation.

•         Resolve guest complaints and service issues and implement corrective actions to maintain customer satisfaction.

•         Negotiate with suppliers and service providers for the provision of goods and services required for hotel operations.

•         Coordinate with accounting, sales and marketing personnel regarding corporate bookings, events, conventions and special programs.

•         Review operational reports, financial statements and occupancy reports to evaluate performance and implement improvements.

•         Ensure compliance with health and safety regulations, company policies and hospitality industry standards.

•         Monitor service quality and guest feedback and implement continuous improvement initiatives to enhance the guest experience.

•         Authorize expenditures and oversee administrative activities required for the efficient operation of the hotel.

•         Analyze operational performance and develop strategies to improve efficiency, occupancy rates, profitability and customer satisfaction.

How to apply

By email: Hiringbeverleyhotels@gmail.com