Overview
Job Advertisement
Title: Senior Pharmacy Assistant
Employer: 0692487 B.C. LTD dba Marks Marine Pharmacy
Address: 239 SE Marine Drive, Vancouver, BC, V6T2G8
Term: Full time, 40 hours/Per Week
Salary: $27.50 per hour
Benefits: Standard Benefits Apply
Vacation: 10 days paid vacation per year
Language: English
ABOUT US:
Marks Marine Pharmacy is an award-winning brick and mortar store that is family-owned establishment for over 47 years serving the local community in Vancouver, British Columbia. We also offer a unique online platform that offers our services to US customers. We offer our patients peace of mind knowing their medication ships directly from our fully regulated Canadian Pharmacy, dispensed by a licensed Canadian pharmacist. We are a real Canadian Pharmacy providing reliable, consistent, and accurate dispensing of the highest quality medicine. The best service in the industry, with pharmacists and specialists always a just phone call away. Our belief is a pharmacy should not just dispense medications. A pharmacy should always have a pharmacist available to provide education, guidance, and support. We have pharmacists and health consultants specializing in various categories of health that are always a phone call away.
THE ROLE:
Marks Marine Pharmacy is looking for a talented and experienced Senior pharmacy assistant to work on -site in our Vancouver office.
As a Senior pharmacy assistant, you will play a key role in the Marks Marine Pharmacy pharmacy team. Working with Pharmacists and Technicians. You will assist in delivering a first-class quality service to our wide range of patients seeking our services. This is an exciting opportunity to work in a dynamic and fast-paced environment in a company that truly cares for the health and well-being of all our patients.
Responsibilities:
Take prescriptions from patients online, by phone, fax, or mail.
Liaise with patients from the US and ensure that they have adhered to the correct Canadian medical prescription regulations.
Liaise with patients’ Doctors to arrange refills.
Check prescriptions and ensure ensuring accuracy and adherence to legal and regulatory requirements.
Check online inventory database and advise technicians on any potential supply issues.
Work with pharmacists to fulfil patient prescriptions.
Ensure online orders are fulfilled and monitor postage tracking systems to ensure effective delivery of medications.
Providing customer service by answering inquiries, addressing customer concerns, and offering information on over-the-counter medications and healthcare products.
Maintain patient records and confidential information in accordance with privacy regulations.
Train junior staff members in the Marks Marine Pharmacy protocols and procedures.
Monitor and track KPIs for each task performed by our junior assistants to ensure that all patient information is taken, and clear and concise notes of shipping of medication are recorded, reporting any adverse findings to management in a timely manner.
Qualifications:
Minimum 3 years’ experience in a pharmacy / medical assistant role.
Secondary School education.
Certificate in Medicines Counter Assistant or equivalent.
Customer service experience.
Strong sales experience.
Experience with drug product databases and an understanding of drug company branding and generic medications.
Fluent oral and written English.
Skills and Competencies:
High sense of urgency.
Active and sympathetic listener.
Comfortable being on the phone at a very high frequency.
Willingness and drive to learn new things.
Strong skills in planning, organizing, and attention to detail.
Ability to form connections in a people-oriented environment.
Emil resume to admin@marksmarinepharmacy.ca
