Overview
Business Operating Name: Fairmont Empress Hotel
Title: Room Attendant
Positions: 13
Terms of Employment: Temporary, Full-Time (30-40 hrs/week)
Work Duration: 6 months
Wage: $23.87
Benefits: One meal per working day in the staff cafeteria, dry cleaning for your uniform (some exceptions
apply) and 50% discount in our food & beverage outlets (exceptions may apply), and will be provided accommodation based on double occupancy during your contract period. You will be responsible for
paying any personal income tax arising from these benefits.
Relocation: Transportation costs covered by the employer
Language of work: English
Work Location: Victoria, BC
This is a unionized position with access to union pay and benefits
The wage at the time of the offer is $23.87. The wage is subject to an increase to $27.28 after completing
50 shifts.
Company Profile:
Regarded as a Condé Nast Readers’ Choice and Gold List hotel, and honoured with the Travel + Leisure
distinction as a top Canadian hotel, the Fairmont Empress graces Victoria’s sparkling Inner Harbour with
an iconic presence. This luxury hotel in Victoria, British Columbia, offers 464 beautifully appointed guest
rooms and suites, and expansive meeting and wedding space adjacent to the Victoria Conference Centre.
Located on the picturesque West Coast of Canada, this is the ideal location to explore all the natural
beauty of Vancouver Island.
With the most competitive wages, benefits, and incredible perks, Fairmont Empress is the premier
destination in Victoria for many employees and guests. If you have the heart for guest service, we are
looking for Room Attendants to join our team and undertake the responsibilities described below.
Job Description and Responsibilities:
• Clean guestrooms––Sweep, mop, dust, make beds, change sheets, clean bathrooms and inside
windows
• Replenish rooms with supplies––distribute clean towels and toiletries
• Attend to guests’ requests for extra supplies
• Proper usage of cleaning supplies and equipment
• Remove soiled linen from rooms, retrieval of clean linen from linen closets
• Stock linen closets and other supplies’ areas
• Provide basic information on facilities, and report necessary maintenance items
• Update and record all cleaned rooms
• Follow departmental policies and procedures and service standards
* All duties will be performed in accordance with the Fairmont Empress’ commitment to luxury service
standards
Employment Qualifications and Requirements:
• Experience in luxury hotel environment is an asset
• Must physically be able to: lift up to 50lbs, carry objects weighting up to 75lbs (including pushing
equipment), stoop, kneel, reach, stand, walk, bend, twist, push
Your Skills Include:
• Impeccable grooming and presentation
• Must have excellent guest/customer service skills
•High level of responsibility and commitment
Contact information/how to apply:
Email resume to: fairmontrecruit22@gmail.com
As an equal opportunity employer, we encourage applications from all qualified individuals and specifically
applicants from traditionally underrepresented groups – including Indigenous persons, vulnerable youth,
newcomers, and persons with disabilities – who may contribute to the continued diversification of our
organization.
