Overview
1 POSITION – Hotel Manager ($42.00 Per/hour), PERMANENT, FULL-TIME (30-40 Hours/week), REQUIRED IMMEDIATELY FOR LEVEL HOSPITALITY LTD O/A THE BEVERLY HOTEL.
BUSINESS ADDRESS: 335 Queen St W, Toronto, ON M5V 2A1
Languages
English
Education
College, CEGEP Diploma or university degree from Hotel Management 0r Tourism and Hospitality Management of 1 year to 2 years
Experience
1 year to less than 2 years
Transportation/Travel Information
Own transportation
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking, standing for extended periods, Bending, Walking, physically demanding
Supervision
5 to 10 people
Personal Suitability
Ability to multitask, Excellent written communication, Organized, Accurate, Client focus, Flexibility, Excellent oral communication, Team player, Reliability, Efficient interpersonal skills.
Specific Skills
• Plan, organize, direct, control and evaluate the operations of the hotel to ensure efficient accommodation services and guest satisfaction.
• Develop, implement and evaluate policies and procedures relating to reservations, guest services, front desk operations and overall hotel administration.
• Prepare and administer operating budgets, monitor revenues, expenses and occupancy levels, and implement measures to maximize profitability.
• Participate in the development of pricing, marketing and promotional strategies to increase occupancy and revenue.
• Recruit, hire, train, supervise and evaluate hotel staff and department supervisors.
• Establish work schedules, monitor staffing requirements and oversee payroll administration.
• Monitor room inventory, reservations and online booking platforms to maximize room utilization and revenue generation.
• Resolve guest complaints and service issues and implement corrective actions to maintain customer satisfaction.
• Negotiate with suppliers and service providers for the provision of goods and services required for hotel operations.
• Coordinate with accounting, sales and marketing personnel regarding corporate bookings, events, conventions and special programs.
• Review operational reports, financial statements and occupancy reports to evaluate performance and implement improvements.
• Ensure compliance with health and safety regulations, company policies and hospitality industry standards.
• Monitor service quality and guest feedback and implement continuous improvement initiatives to enhance the guest experience.
• Authorize expenditures and oversee administrative activities required for the efficient operation of the hotel.
• Analyze operational performance and develop strategies to improve efficiency, occupancy rates, profitability and customer satisfaction.
How to apply
By email: Hiringbeverleyhotels@gmail.com