Overview

We are looking for FUN, ENERGETIC and EXPERIENCED individuals in search of a challenging and rewarding career in the Food Services and Hospitality Industry in an exciting and family-oriented work environment that offers competitive wages and room for professional growth.

Here at Original Joe’s Cold Lake, we are passionate about providing our guests with amazing food with a superior dining experience each time they visit one of our establishments.

Company Operating Name: OJ’s Cold Lake Inc. o/a Original Joe’s Cold Lake

Start Date: As Soon as Possible

Business Address – Location of Work: 5302 50th Avenue, Cold Lake, Alberta, T9M 1P2

Position Title: Front of House Supervisors

Available Positions: Four (4)

Terms of Employment:

• Permanent position – Full-time,
• Morning, day, evening, nights, and weekends,
• Wage: $17.00 – $21.63/hour for 35 – 40 hours per week.

Job Descriptions / Main Duties:

• Oversees dining room operations on a shift basis.
• Build and maintain a productive partnership with the Back-of-House team to enable operational excellence.
• Ensures compliance with licensing laws, heath and safety and other statutory regulations – to ensure that proper safety procedures are in place to protect staff and guest.
• Always ensure exceptional guest services – support all levels of service with an aim to foster long-term guest relationships.
• Ensure stations are appropriately staffed and stocked before the restaurant opens and throughout shifts. Cooperate with the kitchen team by communicating necessary adjustments.
• Support the restaurant management team in maintaining and facilitating all aspects of restaurant operations in accordance with policies and procedures, for consistent company practices.
• Manage daily cash outs, produce reports, and communicate variances to management.
• Support management with daily decision making, scheduling, and planning while upholding standards, product quality and cleanliness.
• Trouble-shoots and resolves guest concerns before they are escalated.
• Performs front line services duties as required.

Experience Requirements:

• Language – English is spoken in the workplace; candidates must have good English.
• Work experience – 1 year to less than 2 years of experience supervising or a combination of experience and relevant education.
• Education – Completion of secondary school, or a combination of relevant education and experience in the food service sector with relevant supervisory experience; or Completion of a community college program in food service administration, hotel and restaurant management or related discipline.

Skills and Abilities:

• Excellent communication and interpersonal skills,
• Strong problem-solving, organizational and management,
• Ability to work in a fast-paced environment, willing to work split shifts when required, and
• Ability to stand for extended periods of time with some lifting required.

Contact Information:

Email: nabrecruitment@franworks.com

Fax: 647.723.0432

When applying for this position, please use Reference# OJCLFOH4!